Front Desk Officer

Who are we?

Avanceon is a multinational corporation which specializes in automation, control systems integration, energy management solutions, and support services. With offices in Dubai, Qatar, Saudi Arabia, and Pakistan, it has established a significant market presence. Over its 24-year history, Avanceon has evolved into a comprehensive provider offering automation, energy management, service, and maintenance solutions. Through its extensive experience and diverse client base, including major blue-chip companies, it has garnered strong credentials and expertise in the industry.

Job Overview:

We are seeking a professional Front Desk Officer to join our team and be the face of our organization. The Front Desk Officer will be responsible for managing the reception area, greeting visitors and handing inquiries in a courteous and efficient manner. The ideal candidate will have excellent communication skills, a friendly demeanor and the ability to multitask effectively.

Duties and Responsibilities:

1. Greeting and welcoming visitors: Welcome visitors and direct them to the appropriate person or department.
2. Answering phone calls: Answer incoming calls and route them to the appropriate person or department. Take and relay messages accurately and promptly.
3. Handling inquiries: Respond to inquiries from visitors and provide information about the organization and its services.
4. Managing appointments: Schedule and manage appointments, meetings and conference room bookings. Notify staff members of appointments and changes to schedules as necessary.
5. Administrative support: Provide administrative support to various departments as needed.
6. Managing reception area: Maintain a tidy and organized reception area keeping it stocked with necessary supplies.
7. Handling mail and deliveries: Receive and distribute mail and deliveries including packages and courier services. Prepare outgoing mail and packages as needed.

Requirements/Qualifications:

1. BA/ High School Diploma or equivalent.
2. Relevant Experience in customer service or receptionist role preferred.
3. Excellent Verbal or Communication Skills. Ability to interact professionally with individuals at all levels, both in person and over the phone.
4. Strong Organizational and Multitasking skills.
5. Proficiency in Microsoft Office Suite (Words, Excel, Outlook).

Benefits:

Transport Facility for a stress-free commute.